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Facebook’s Kenosha Guard Militia Event Was Reported 455 Times. Moderators Said It Was Fine.



In a companywide meeting on Thursday, Facebook CEO Mark Zuckerberg said that a militia page advocating for followers to bring weapons to an upcoming protest in Kenosha, Wisconsin, remained on the platform because of “an operational mistake.” The page and an associated event inspired widespread criticism of the company after a 17-year-old suspect allegedly shot and killed two protesters Tuesday night.

The event associated with the Kenosha Guard page, however, was flagged to Facebook at least 455 times after its creation, according to an internal report viewed by BuzzFeed News, and had been cleared by four moderators, all of whom deemed it “non-violating.” The page and event were eventually removed from the platform on Wednesday — several hours after the shooting.

“To put that number into perspective, it made up 66% of all event reports that day,” one Facebook worker wrote in the internal “Violence and Incitement Working Group” to illustrate the number of complaints the company had received about the event.

BuzzFeed News could not verify the content on the militia page or its associated event because they had been removed from the platform. A previous story from the Verge noted that the page had issued a “call to arms” and hosted a number of commenters advocating for violence in Kenosha following the police shooting of 29-year-old Black man Jacob Blake.

A Facebook spokesperson declined to comment.

The internal report seen by BuzzFeed News reveals the extent to which concerned Facebook users went to warn the company of a group calling for public violence, and how the company failed to act. “The event is highly unusual in retrospect,” reads the report, which notes that the next highest event for the day had been flagged 18 times by users compared to the 455 times of the Kenosha Guard event.

After militia gathered in Kenosha on Tuesday night, a 17-year-old with a rifle allegedly killed two protesters. Facebook has maintained that the suspect, whose Facebook and Instagram profiles were taken down after the incident, had no direct connection with the Kenosha Guard page or event.

Do you work at Facebook or another technology company? We’d love to hear from you. Reach out at [email protected] or via one of our tip line channels.

During Facebook’s Thursday all-hands meeting, Zuckerberg said that the images from Wisconsin were “painful and really discouraging,” before acknowledging that the company had made a mistake in not taking the Kenosha Guard page and event down sooner. The page had violated Facebook’s new rules introduced last week that labeled militia and QAnon groups as “Dangerous Individuals and Organizations” for their celebrations of violence.

The company did not catch the page despite user reports, Zuckerberg said, because the complaints had been sent to content moderation contractors who were not versed in “how certain militias” operate. “On second review, doing it more sensitively, the team that was responsible for dangerous organizations recognized that this violated the policies and we took it down.”

During the talk, Facebook employees hammered Zuckerberg for continuing to allow the spread of hatred on the platform.

“At what point do we take responsibility for enabling hate filled bile to spread across our services?” wrote one employee. “[A]nti semitism, conspiracy, and white supremacy reeks across our services.”

The internal report seen by BuzzFeed News sheds more light on Facebook’s failure.

“Organizers… advocated for attendees to bring weapons to an event in the event description,” the internal report reads. “There are multiple news articles about our delay in taking down the event.”

One Facebook user who flagged the Kenosha Guard page “for a credible threat of violence” was told “it doesn’t go against one of our specific Community Standards,” according to a screenshot they sent to BuzzFeed News.

In addition to the four manual reviews that determined the Kenosha Guard page to be non-violative, the Facebook report also noted a number of reviews that “were handled by automation” had reached the same conclusion. As part of a proposed change, the Facebook employee writing the report said that the company should monitor spikes in feedback reports for events and “trigger investigation immediately given this has proved to be a good signal for imminent harm.”

The report seems to acknowledge that Facebook was late to act.

“This post provides more details around what happened and changes we are making to detect and investigate similar events sooner,” the worker wrote. “This is a sobering reminder of the importance of the work we do, especially during this charged period.”

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The human stories behind the fight for racial equality – podcasts of the week | Podcasting




Picks of the week

Poet Saidu Tejan-Thomas Jr hosts this unsanitised look at the human stories behind the surge of protests for racial equality in the US in 2020. From disturbing audio of a police raid on the home of D-Wreck Ingram, a member of NYC activists Warriors in the Garden, to an interview with Jermaine Guinyard – the only black man in Harvard, Nebraska, who staged the city’s first BLM protest – Tejan-Thomas zooms in on the people behind the headlines. Powerful and current, with language some listeners may find troubling. Hannah J Davies

The Yungblud Podcast
Charismatic Dominic Harrison – AKA Yungblud – is the perfect pop star and spokesperson for Gen Z, with his huge fanbase and ‘baby Keith Flint’ persona. In under 20 minutes of podcasting, he offers so much warmth, reassurance and cheerleading to youngsters that it should be compulsory listening. The format is simple: he chats to one non-famous guest, starting with Ashley, who talks frankly about sexuality, “the subject of 10 zillion possibilities”. Fluidity, coming out and how things have evolved for their generation are all covered openly and wisely.
Hannah Verdier

‘The perfect spokesperson for Gen Z’ ... pop rebel-turned-podcaster Yungblud.
‘The perfect spokesperson for Gen Z’ … pop rebel-turned-podcaster Yungblud. Photograph: Lexie Moreland/WWD/REX/Shutterstock

Chosen by Charlie Phillips

I’ll eat up anything that the wild crew at Mermaid Palace release, but I’ve been particularly blown away by Appearances, the new serialised show from Sharon Mashihi, about working out whether to have a baby and dealing with a suffocating Iranian-Jewish family. It’s achieved the ultimate accolade for a podcast from me – I’ll listen to it when I’m walking, painting walls, or hoovering (when I can completely concentrate on it) rather than when I’m cooking dinner or doing another involved task (when I can’t). You need to focus on it because Sharon’s created an alter ego, Melanie, to figure out the baby and family stuff, and if you let your mind drift, you might lose track of whether the fourth wall is up or down. Sometimes she talks about where the wall is, too, so you need to concentrate on that as well.

This isn’t an intellectual game, though – it’s a mostly linear, emotional journey in which Melanie drifts further from her family as she gets closer to trying for a baby. It’s funny – if you’re into Jewish, immigrant or other families where everyone wants to know everyone else’s business, you’ll laugh. If you’re into pretentious art that loves and celebrates its own pretentiousness, you’ll laugh too.

All the players are introduced – Sharon’s mum, her brother, the local gossip, and a host of other bit parts, many played with gusto by Mashihi herself. You’re wondering what’s true or not until, in classic Mermaid Palace style, she tells us directly that the real and the fictional have diverged, and then we know for sure. The series is self-described as ‘a mind trip’, and that’s accurate – a long inner debate about how to make a big decision, and how selfish it’s OK to be.

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Huawei Q3 smartphone shipments plunge as US sanctions continue to bite




A woman wearing a wearing a facemask as a preventive measure against the COVID-19 coronavirus speaks on her smartphone outside a shopping mall past a Huawei shop (back) in Beijing on April 1, 2020. (Photo by NICOLAS ASFOURI / AFP) (Photo by NICOLAS ASFOURI/AFP via Getty Images)

Nicolas Asfouri | AFP | Getty Images

HANGZHOU, China — Shipments of Huawei phones plunged in the third quarter as U.S. sanctions continue to hurt the Chinese technology giant, while domestic rival Xiaomi managed to capitalize on it, new data shows.

In the three months to the end of September, Huawei shipped 51.7 million smartphones, down 23% year-on-year, according to a Canalys report published Thursday.

Another firm, Counterpoint Research, said on Thursday that Huawei shipped 50.9 million smartphones, down 24% versus the same period last year. The Chinese firm’s market share dipped to 14% from 18% in the third quarter of 2019, according to Counterpoint.

Overall in the third quarter, worldwide smartphone shipments reached 348 million units, a 1% decline year-on-year, but a 22% rise from the second quarter, the Canalys report showed.

Huawei lost its crown as the world’s biggest smartphone maker, after gaining the title in the second quarter of the year.

Samsung overtook Huawei. The South Korean giant’s shipments totaled 80.2 million, growing 2% year-on-year, Canalys said.

The U.S. has waged a campaign against Huawei as part of the broader trade war with China. Huawei is seen as one of China’s national champions and key to the country’s ambitions in next-generation technologies like 5G, the next-generation mobile networks that offer super-fast data speeds.

Washington has placed a number of sanctions on Huawei which are continuing to take their toll. Last year, Huawei was put on a U.S. blacklist known as the Entity List. This restricted American firms from doing business with the Chinese giant. It meant that Huawei was no longer allowed to use licensed Google Android software on its smartphones.

This is not a big deal in China where Google services are effectively blocked anyway. But in international markets, which are critical to Huawei’s growth plans, consumers are used to using Google apps. Huawei’s latest flagship smartphones do not have licensed Google Android and that’s hurting the company’s device sales.

Declines in international markets are continuing for Huawei, but the company also saw a 15% fall in shipments in China in the third quarter, according to another report by IDC published Thursday.

Further uncertainty around the future of Huawei’s smartphone business remains. In May, Washington amended a rule which aimed to cut Huawei off from critical chip supplies. Taiwanese firm TSMC, which manufactures Huawei’s smartphone chips, is no longer allowed to ship those components to the company.

Xiaomi seizing Huawei shipments

Meanwhile, Chinese rival Xiaomi is picking up the slack.

“Xiaomi executed with aggression to seize shipments from Huawei,” said Mo Jia, analyst at Canalys. “There was symmetry in Q3, as Xiaomi added 14.5 million units and Huawei lost 15.1 million. In Europe, a key battleground, Huawei’s shipments fell 25%, while Xiaomi’s grew 88%.”

Xiaomi’s smartphone shipments in the quarter ending in September totaled 47.1 million, a rise of 45% year-on-year, Canalys said. It became the third-biggest smartphone player by market share for the first time, overtaking Apple which came in fourth place, and shipped 43.2 million iPhones in the same quarter.

IDC’s numbers differed slightly. The research firm’s data showed Apple shipped 41.6 million iPhones in the third quarter of 2020, down 10.6% year-on-year. IDC said the drop was expected as the next-generation iPhone 12 series was delayed.

The Cupertino giant announced the iPhone 12 range at a later-than-usual date of mid-October, with some devices not available until next month.

“Regardless, the iPhone 11 series did exceptionally well, contributing the majority of Apple’s volume, followed by the SE device,” IDC said. “Looking ahead, we expect Apple to grow in coming quarters with strong early demand for iPhone 12 paired with robust trade-in offers across major carriers, especially in the U.S.”

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Facebook fixes technical error affecting political ads days before US election




The founder and CEO of Facebook Mark Zuckerberg speaks during the 56th Munich Security Conference in Munich, southern Germany, on February 15, 2020.

Christof Stache | AFP | Getty Images

Facebook on Thursday issued an update to political advertisers acknowledging that a technical error in its systems caused a number of ads from both political parties to be improperly paused.

“While this impacted a small proportion of the ads about politics and social issues in our system, we regret any disruption in the delivery of these ads during this period,” the company said in a blog post.

The error stems from a policy change Facebook announced in early September to block any new political ads in the week prior to the U.S. presidential election on Nov. 3.

A technical flaw improperly paused “a number of ads” in relation to this policy decision, Facebook said. Additionally, some “advertisers did not understand the instructions” Facebook provided, which also caused their ads to be paused, the company said.

The issues impacted “ads from across the political spectrum and both Presidential campaigns,” the company said, adding that no ad was paused due to any partisan consideration. The company said it has made updates to enable the affected ads to run.

Earlier today, the Biden campaign’s digital director Rob Flaherty complained on Twitter that just five days before the election, Facebook still hadn’t fixed the problems related to the campaign’s ads.

The disruption comes less than a week before the election. Numerous candidates rely on Facebook to target voters and donors with ads.  

Political advertisers in the U.S. spent at least $264 million on Facebook in the third quarter, or about 1.2% of the company’s revenue during the quarter, according to CNBC analysis.

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